WHOLESALE TERMS OF TRADE
Hobbe Home Pty Ltd
These are the Terms of Trade between Hobbe Home Pty Ltd (ABN 51 735 519 631 - referred to below as Hobbe) and any stockist, being any individual, business or company placing an order with Hobbe for the wholesale purchase of any product for resale. These Terms of Trade apply to all stockists.
Please take few minutes to read the below information about the legal terms and conditions that apply to you as a stockist. If you don't agree to these terms and conditions please contact us before placing an order. These Terms of Trade may be modified periodically and apply to all stockists.
We require the provision of the following information when applying to become a stockist:
- Contact name
- Trading name
- Telephone & email
- Number of years trading
We do not require a minimum order to apply for wholesale orders. If you are an online stockist, drop ship wholesale rates will apply. If you are a physical stockist, regular wholesale or drop ship wholesale rates may apply (depending on if the product is being sent to your store or directly to the customer).
We ship via our courier network which includes Toll IPEC & Toll Express depending on your geographical location. Freight is not included in product pricing, but is calculated and applied to your final invoice before payment and dispatch. For a freighting quote, email us at firstname.lastname@example.org In-stock items are usually dispatched within 2 business days. If you place an order that contains both pre-order and in-stock items, the order will be automatically split to ship in-stock items immediately. Products not available will be placed on backorder and dispatched once back in stock. Shipping fees apply to each separate order. Please ensure that your customers know that an 8-10 week waiting period is normal for all products, unless otherwise specified.
RETURNS & CANCELLATIONS
Return of faulty/broken items should occur within 5 days of receiving them. To report a broken item, please email the details of the damage and an image to email@example.com and quote your invoice number. Non-delivery must be reported immediately.
All orders are final and cannot be cancelled once the order has been confirmed and the final invoice has been generated. We do not accept return of unsold goods, change of mind or preference of natural variation in patterened items like sheepskin colour.
Please note as a Hobbe stockist you do not automatically receive exclusivity in your area/suburb and without a written agreement we cannot guarantee exclusivity. If you would like to stock Hobbe exclusively please read the below terms and contact us at firstname.lastname@example.org to receive an application form.
You are responsible for:
• Contacting Hobbe via email@example.com to receive an application form and submit within 7 working days.
• Ensuring that all store locations you wish to have exclusivity for are included on your application form. If you move location you must inform us in writing at firstname.lastname@example.org. Please note that moving to a new area/suburb may impact your exclusivity agreement with Hobbe.
• Informing us via email at email@example.com of any changes to business structure, management or ownership that will affect our exclusivity agreement.
• Spending a minimum of $5,000 AUD (inc GST) across our collection per quarter across a financial year.
• Tracking seasonal spending and contacting us regarding any concerns about meeting the minimum spend in any quarterly period.
Please note, if you are a new stockist and wish to apply for exclusivity with your first order a minimum spend of $1,500 (inc. GST) applies to that order. We do not provide exclusivity for online retail stores.
Hobbe is responsible for:
• Supplying our products to you exclusively in your suburb as specified on the written agreement.
• Maintaining an honest and transparent relationship with you.
• Being available to you via email during business hours Monday-Friday.
• Referring enquiries to your store and promoting your status as an exclusive stockist in your area.
• Adding details of your physical/bricks and mortar store to the stockist page on our website.
Prices shown on order invoices are inclusive of GST and prices online are inclusive of GST. We reserve the right to alter our pricing at any time, unless already invoiced. The RRP for each product is listed on our main website (www.hobbe.com.au) and on our wholesale price lists. Stockists are free to set your own pricing as you see fit, but must retail equal to or above the RRP, unless they are clearly marked as being on sale. If you are found to be pricing your Hobbe stock for less than the RRP you will be provided with one written warning before being terminated as a stockist.
Hobbe products may not be distributed through any physical or online marketplaces, including eBay, Etsy or similar. Selling Hobbe products on these marketplaces breaches our distribution policy and is not allowed under any circumstance.
All orders are on a 7 day payment term if it is a pre-order item. In-stock items must be paid for in full prior to dispatch. We accept EFT for all invoice payments. Please state your invoice number as the payment reference when paying via EFT.
All goods supplied remain the property of Hobbe until payment is made in full. If we have your credit card details on file, we reserve the right to automatically charge your card the overdue amount. Any accounts that are outstanding for over 30 days may be passed on to debt collection and any fees involved in recovering the debt is the responsibility of the stockist.
Estimated delivery dates are approximate and for guidance only. We try our best to get your order dispatched to you as soon as possible, but we are sometimes affected by delays outside of our control. Pre-orders are considered final orders and cannot be cancelled once paid.
COPYRIGHT & INTELLECTUAL MATERIAL
All Hobbe product images and product copy are subject to copyright and are the property of Hobbe. Approved Hobbe stockists are welcome to use any of the images on the Hobbe website for the purpose of promoting the product/s. High res images are available upon request in writing to firstname.lastname@example.org
Hobbe products can not be modified in any way for resale or distribution. If you are unsure about product usage please contact our team to discuss further.
Hobbe cannot be held liable for any losses, costs, damages and expenses (including legal costs) resulting from claims arising out of your breach of these Terms of Trade.
AGREEMENT OF TERMS
By placing an order with Hobbe you are agreeing to the above terms and conditions. These terms are subject to change at any time. If the terms are amended they will be effective immediately. Hobbe reserves the right to terminate a trade agreement with a stockist at any given time.